Refund policy

Returns & Warranty： 7-Day Returns (No Quality Issues)
Return within 7 days for any reason.
Shipping, taxes, and related costs are paid by the customer.
Refund processed by SULOMALL within 10 business days after we confirm resale condition.

Product Quality Issues Warranty

If there’s any product quality issue within 30 days, we offer:
• Free return：The refunds would be arranged within 10days after we received.
• Exchanges：The new product would be arranged within 5days after we received your package.

*How to start a return?

Email： sulomall@sjbwatch.com with your order details + product photos/videos.