Privacy Policy for SuloMall Website

This Privacy Policy outlines how SuloMall, operated by Shenzhen jiShibao Technology Co., Ltd, collects and uses personal information of website users in Australia. Please read this policy carefully to understand how your information is handled.

Types of Personal Information Collected

To provide our services to you, we collect the following personal information when you visit our website:

– Name
– Mailing address
– Phone number
– Email address
– Birthdate
– Sex
– Age
– Payment/Billing Information
– Billing address

While providing less information is possible, omitting certain personal information may limit your access to all the benefits of our website and services. For instance, transactions cannot be processed without payment information and a billing address, and goods cannot be shipped without your name and mailing address.

Automatically Collected Information

We automatically collect certain data about your visit to our website, including your IP address, location, browser, browser language, operating system, device identifiers, and cookies. Our website utilizes cookies for enhanced functionality, but you may disable them in your web browser. However, note that this may limit your access to our website.

Social Media Information

If you have linked your SuloMall account with a social media account, we also collect information provided by these social media networks. This may include your username, name, email address, friends list, and demographic data according to your interactions with SuloMall’s social media accounts.

Policy on Collecting Sensitive Personal Information

SuloMall does not collect sensitive personal information, such as social security numbers, driver’s license numbers, race, ethnicity, religion, health metrics, political associations, or details of your criminal background.

Use of Collected Information

We only use your personal information to facilitate your use of SuloMall’s services. This includes:

– Creating and maintaining your account
– Completing transactions and shipping purchases
– Providing customer service support
– Communicating sales and promotions
– Updating you on company policies
– Making services available to you conveniently
– Personalizing advertisements on our website
– Analyzing customer engagement
– Other relevant actions
Length of Time Personal Information is Stored

We may store your personal information for an extended period, depending on the intended use. For example, we will retain your email address and name for as long as you have an account with us. Additionally, billing information may be retained to maintain internal transaction records.

Information Sharing

We may share your information with carefully vetted affiliates of SuloMall for specific purposes, such as processing transactions, fulfilling orders, measuring marketing performance, providing customer service, and issuing communications. For more information about our affiliates, please visit the provided link.

Information Security

SuloMall takes precautions to secure your private information. Most personal information is encrypted and protected from unauthorized access. However, please be aware that data leaks and malicious attacks can occur. While we strive to protect your data, the provision of personal information is at your own risk.

Declining to Provide Personal Information

You have the option to decline providing personal information. However, not providing relevant information may limit your ability to fully benefit from SuloMall’s offerings, as we only request information necessary to provide our services to customers.

Additional Questions

If you have any questions regarding this privacy policy, please contact us at [email protected]. A representative from SuloMall will respond to your inquiry as soon as possible.

Policy Update

This privacy policy was last updated on 4th Dec 2023. In the event of any changes to the policy, all account holders will be notified via email, and the most recent update date will be posted here. The revised policy will be effective immediately upon posting.

Please note that this Privacy Policy is specific to SuloMall website users and is applied in Australia.

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